Data Protection of Patients

Under the Data Protection Act (1998), I am required to advise my patients on my Data Protection Policy.

As part of the patient record, this clinic is required to retain information for the purpose of consultation for treatment, recording subsequent treatments, and for the use by third party medical practitioners only, at the request of the patient, in writing.

Upon completion of the patient details form, data protection and consent form, all paper files and information therein may be electronically scanned and stored on computer file for as long as the patient remains a patient at this clinic, and thereafter for a period of seven years. Alternatively, paper records will be retained for the same period.

All information provided will be treated as confidential, and not given to any other person/organisation without the written consent of the patient concerned. Information will be held both manually and electronically in files accessible only by staff of the clinic who are directly involved in the data entry and processing of patient records.

Website Privacy Policy

At Heanor Chiropractic Clinic I am committed to safeguarding and preserving the privacy of the visitors. This Privacy Policy explains what happens to any personal data that you provide to us, or that is collected from you whilst you visit the site. This Policy is updated from time to time so please review this Policy regularly.

Information I Collect

In running and maintaining this website I may collect and process the following data about you:

• Information about your use of the site including details of your visits such as pages viewed and the resources that you access.

• Such information includes traffic data, location data and other communication data.

• Information provided voluntarily by you.

For example, when you register for information, provide your email address or make a purchase. Information that you provide when you communicate with me by any means.

Information We Do Not Collect

If you're using a debit card to make payments, please be aware we do not have access to any card details.

Use of Website Cookies

Cookies provide information regarding the computer used by a visitor. We use Google Analytics cookies to gather information about your computer in order to assist in improving the website.

We may gather information about your general internet use by using the cookie. Where used, these Analytics cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the “reject cookies” settings in your internet browser of choice.

Use of Your Information

We use the information that we collect from you to provide services to you. In addition to this we may use the information for one or more of the following purposes:

To provide information to you that you request from us relating to our products or services.

To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information. To inform you of any changes to the website, services or goods and products. If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

In the event that we sell any or all of our business to the buyer.

Where we are legally required by law to disclose your personal information.

To further fraud protection and reduce the risk of fraud.

Third Party Links

On occasion we include links to third parties on this website. Where we provide a link it does not mean we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Access to Information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.